Powerplants notice

Recently, Powerplants have become aware of two service issues that customers have had with Priva Office and Priva Office Direct Direct when trying to upgrade to Windows 8 software. After consultation with Priva, they have confirmed that Windows 8 is not compatible with Priva Office or Priva Office Direct.

Until Priva releases a new version of Priva Office Direct, customers are advised not to update their Windows system, for example, Windows 7 to Windows 8, until further notice.

Priva have not advised when the new version of POD will be released, however, as soon as Powerplants know, customers will be advised immediately.

The following systems are working with POD 4: Windows XP Pro, Windows Vista, Windows 7 Pro (32 and 64 bit), and Windows server 2008.

Powerplants apologise for any inconvenience caused.

For further information about compatible operating systems, hardware and software (including anti-virus software), contact the Powerplants office on 03 8795 7750


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